Refund policy

Damages and issues

Please inspect your order upon reception and contact us immediately you receive the wrong item, so that we can evaluate the issue and make it right.

We want to make sure you have a great result from your Heartfelt Peony so every tuber is in perfect condition when it leaves us. We take a lot of trouble with our handling and packaging but cannot be held responsible for the conditions it is kept in, or where it is planted, or how it is taken care of once you receive it.